Privacy Policy

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Privacy Policy — Nova Remote IT LLC

Last updated: 09/16/2026

Information We Collect

We collect information you provide directly to us, including your name, business name, email address, mailing address, and phone number (including mobile number). We also collect information automatically when you visit our website, such as IP address and browser type.

How We Use Your Information

We use the information we collect to provide and improve our services, respond to your inquiries, communicate with you about your account or services, and comply with legal obligations.

SMS / Text Messaging

Nova Remote IT LLC may send text messages to customers, vendors, and business contacts who have provided their mobile number and consented to be contacted by text. Consent is obtained verbally, in writing, through a business form or agreement, or when the contact initiates a text conversation with us.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message from us. After replying STOP, you will receive one confirmation message and no further messages. Reply START to resubscribe.

For help, reply HELP to any message, call us at [main phone number], or email [support email].

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell your personal information. We may share information with service providers who perform services on our behalf, or when required by law.

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at dispatch@novaremote.com.

Contact Us

Nova Remote IT LLC
8051 N. Tamiami Trl Ste E6 Sarasota, FL 34243
dispatch@novaremote.com
941-404-1173